Kaynetics AI Refund & Cancellation
Operated by KayJay Global Solutions Private Limited
Effective Date: 23 August 2026
1Trial, Paid Plans and Renewal
Where offered, Kaynetics AI has a seven (7) day trial. Paid subscriptions are available monthly and annually and renew automatically unless cancelled before the renewal date. You may cancel future renewal through account billing settings, where available, or by emailing accounts@kayjayglobal.com.
2Cancellation and Refunds
You may cancel at any time. Cancellation stops future renewal; it does not create a prorated refund for the current paid term. Your access continues until the end of that paid term.
We may refund duplicate charges, billing errors, or verified unauthorised charges after reasonable investigation. A refund may also be available where mandatory law requires it or where the paid Service materially fails to conform to its description and we cannot cure the failure within a reasonable time.
Refund Processing Timeline:
Approved refunds are returned to the original payment method where possible within 15 to 20 business days, subject to payment-provider processing times.
3Credits and Contact
Paid AI credits roll over only while an active paid subscription continues. They are not transferable, redeemable for cash, or refundable.
How to Request a Cancellation or Refund
For cancellation or refund requests, please email accounts@kayjayglobal.com with the following details:
- Your registered account email
- Order or Invoice number
- Product / Plan name
- Charge date & transaction details
- Reason for the request